Automating the contracting process

With a focus on cost reduction and operational efficiency, we aim to automate the entire process from contracting with service providers to recording costs and generating channel specific selling prices for these services. Full integration with the reservation system minimises errors while optimising supplier workflow and relationships.

For travellers wanting to book however, whenever, wherever

The ATCOM omni-channel e-commerce platform enables support for legacy channels while delivering an adaptive web experience for mobile, tablet and browser users – as well as a comprehensive web services layer for mobile app and retail system integration.

A single solution for all business types

ATCOM’s reservation module supports all key business functions and handles reservation, search and inventory control, as well as providing comprehensive business rules for costing and pricing. The platform services a wide range of business models including short and long haul operators, dynamic packagers and accommodation wholesalers. It offers the flexibility to sell tailor-made holidays as well as traditional, flexible and dynamic itineraries. Offering comprehensive support for web services, the reservation module can replace or be implemented within existing system landscapes.

A fresh approach to an evolving industry challenge

Existing travel search appliances face commercial pressure to optimise yield, as well as market pressure around price accuracy and availability. ATCOM Search features multi-faceted results, market leading speed, accurate pricing and bookable availability – delivering cost, functionality and accuracy benefits over existing cache based search platforms. Raw inventory, pricing data and business logic are combined within the search platform enabling product offers to be available through all sales channels. Search load on core reservation servers is greatly reduced.

Specialised merchant agent services for the travel sector

Designed specifically for the travel sector, the ATCOM Payment Gateway Service is PCI DSS Level 1 certified and supports 3D Secure certified with Visa, MasterCard and Amex.

Registered as a Visa Merchant Agent, Atcore provides a multi acquirer platform which processes card payments from consumers and offers single use virtual card payments to suppliers.

Combine focused business rules with unique pricing flexibility

Whether you model your seasonal based prices using the ATCOM price modelling module, use multi-layer mark-up models based on dynamically sourced product or a combination of both, ATCOM pricing provides a high level of pricing flexibility and transparency. Complex accommodation room occupancy rules are simplified through a pricing array and sector based flights are combined with accommodation to produce a package via seasonal coupling rules. Single or multi-centre packages are supported and can be further enhanced via the selection of value added ancillaries such as excursions, car rental or travel insurance. Prices are displayed to the end user in a clear and unambiguous manner.

Efficient supplier communication

Fast and reliable connection to third-party suppliers is key to the dynamic booking process. Maximise your yield by connecting to suppliers to search and book services that are not already available within the Atcom reservation system. Using the ATCOM supplier extranet also improves your operational efficiency and simplifies third-party relationship management.

Maximising revenue and occupancy through effective yield management

We’ve identified great potential in enhancing revenue and occupancy via effective yield management – which is crucial to the success of a travel company’s business. This is achieved by the ATCOM yield management module which provides effective controls within the reservation platform, delivering a well-defined yield analysis interface. It also provides a tool to effectively assist your yield manager in the quest for the best possible margin and occupancy levels.